Kennels

Opened in 2004

Ten modern state-of-the-art UPVC Two roomed apartments
 in 12 acres of parkland.

Our Promise – Only the Best Care for Your Dog!!

As featured on Yorkshire Television, Wood you believe it? BBC Radio Leeds, Pulse Radio, West Yorkshire, the Halifax Evening Courier & Yorkshire Life Magazine

Yorkshire Telelevision

In October, 2007 we were featured by Yorkshire Television in a series they broadcast called ‘Wood You Believe It’. The programme showed the high standards of our accommodation and the individual pampering we at Croftmount give to our guests.

Modern state-of-the-art UPVC accommodation with individual air conditioning and heating.  

Each guest has his/her own two-roomed apartment. However, if there are any other members of the family staying we have family-sized apartments to cater for them all to be together. All apartments are thermostatically controlled to maintain a constant temperature no matter how hot or cold it is outside.

There are only 10 – two roomed apartments – so we can pamper your pet(s). Family apartments are also available.
One room is for eating and sleeping and the other is for playing. 

For the comfort of guests we prefer to provide our own fresh clean bedding. However you may prefer to bring your pets own blanket, any favourite toys and treats.

TV and piped music in each apartment.
All apartments have piped music and television - just let us know what they like to watch!

Holiday, weekend and day crèche open throughout the year.

Collection and Delivery
We can collect and deliver our guests in our “Dog Bus” if this assists you.

Guests are insured during their stay at the resort.
Insurance cover for the duration of our guests stay is included in the resort fee.

TLC – TENDER LOVING CARE
Comes naturally and all our guests receive lots and lots!!!

The resort is set in 12 acres of parkland with trout ponds. Our guests go out three times a day and thoroughly enjoy themselves.

Special dietary or medical needs – no problem.
We understand that each dog has his/her own personality with unique likes, dislikes and individual requirements.

Security and peace of mind
There is a comprehensive fire detection and security system throughout the resort.

We have a bright, super-spacious environment set in the country and offer only the highest standards of individual care. Home from home!!

Resort apartments 
 

Due to the limited availability within the resort all bookings can only be secured with a 50% deposit.

Prices indicated in blue are from the 1st March, 2008

Check in and out  

Our opening hours are:- Monday to Saturday 8.30am–6pm.
Sunday 10am – 2pm      Bank Holidays – No check in or out.

Please ensure dogs are on a lead when getting in/out of your car and when entering or leaving the building.

A guest can check in/out between any of the above hours and if a guest is collected before 10.30am then there will be no further charges for that date. If a guest is collected after 10.30am then that day will be charged for.

Bookings of less than 4 days may be charged a premium rate especially in peak holiday periods.

Any guest who is to be dropped off or collected outside the above hours must be by prior arrangement. We hope that you will understand that it is imperative that the majority of our time is spent in ensuring our guests care within the resort and restricting the check in/out times is the only way to do this.

These rates do not include guest’s food which we encourage owners to bring as each guest has his/her own preferences. Changing a dog’s diet is likely to give the dog an upset stomach and we feel it important for the comfort of our guests to keep to the same diet as they have at home. If a guest runs out of food then we will purchase further similar food for them but will levy a charge for the food and £5 for collection of it. Please give us details of guest’s diets.

Bookings and Cancellation Policy

Bookings are only guaranteed by a deposit of the amount indicated at the time of booking. This deposit is not refundable if the booking is cancelled. Also if the booking is cancelled within 28 days prior to the date of arrival then the full amount of the cost of the booking will be due. We only have a limited number of apartments and cancellations at short notice cause us serious problems.

Collection and Delivery

We can collect and deliver our guests in our “Dog Bus” if this assists you. The cost of this is £10 for the first 5 miles and then 50p per mile thereafter for each full round trip (to your home and the return trip to the resort). This charge is a single charge irrespective of how many guests from one family that are collected or delivered.

Exercise

We regularly throughout the day take our guests out for exercise periods. This is usually in the field next to the accommodation block and as long as the guest returns when called the exercise will be without a lead otherwise they are taken out on 26 feet extending leads.

Cleanliness

All apartments are regularly pressure steam cleaned with a solution of Trigene Virucidal Disinfectant for added protection. All apartments have white UPVC Panels & glass and again are regularly cleaned with this solution.
Bedding

We normally supply all the bedding for our guests. If a guest is a “chewer” and is likely to destroy the bedding then you can either his/her own bedding or we will supply it on the understanding that we will have to charge at cost for any bedding that is chewed (about £7 per blanket).

Treats, Toys and Designer Leads/ Collars

If you forget treats for your dog(s) when they come to Croftmount then it is no problem as we now have various ones for sale at extremely reasonable prices. Some owners in all the rush to get ready for their holiday have forgotten them so we felt it may be helpful to keep some (just in case). Also we have got some toys and designer leads/ collars so if you are interested please ask Janette or Dawn.

Medication & Health Care

We will administer guest’s medication as and when required. If guests require medical attention then we will endeavour to contact their own veterinary practice but if we are unable to do this then we will use a local veterinary practice.

In order to safeguard all our guests’ health we insist that every pet brought in to the resort has been vaccinated against hepatitis, distemper, leptospirosis, parvovirus and kennel cough.

Your pets regular vaccinations will have safeguarded against all the above except kennel cough and as most people do not understand what this is then we felt an explanation was required as towhy we insist that all guests have had this prior to their stay with us.

Kennel Cough is a complicated syndrome composed of one or several infectious agents. Some of these are viral and some are bacterial and although it is rarely fatal, it is a debilitating condition causing a persistent cough of up to four weeks duration. The high temperature and associated lethargy can make dogs depressed and may cause a loss of appetite. If a dog already has a medical condition then Kennel Cough can aggravate it with serious consequences.

Kennel Cough is highly contagious and is therefore common where animals are more concentrated. The contraction of the disease is not restricted to kennel visits as the term “Kennel Cough” suggests and it can be picked up at grooming parlours, dog shows, veterinary surgeries and even every day walks in the park. Because of the airborne transmission route associated with Kennel Cough and the fact that vaccinated dogs can be symptom less carriers we are virtually powerless to control the spread of the disease.

For all these reasons we insist that our guests are vaccinated against kennel cough at least 2 weeks prior to arrival.

No dog will be allowed to stay unless we have either the original or a copy of the vaccination certificate (showing that all vaccinations have been given). It is a requirement in law that we retain these on the premises throughout the time that your dog is our guest.

If you would like to book a guest(s) in to the Resort please complete the attached Registration Form and bring with you: -

1. The completed registration form (These two sheets MUST be completed on each visit)
2. Photostat copies of vaccination certificates (This is now a requirement by law)
3. Enough food for the duration of the stay at the resort
4. Guests favourite blanket, toy, plaything and treats

Click here to download a copy of our registration form.

Click here to download a full copy of our brochure including registration form.

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